Return Policy

We accept returns orders that are received within 21 days from the day the order was placed. All returns must be unwashed and unworn and include all original packaging . Please note that original shipping charges are non-refundable.

If you've been gifted something from gigacolo that isn't quite your speed, you can return it for store credit. Just contact dallas@gigacolo.com to get the process started. We hope you find something else that you love!

 

HOW TO START A RETURN

You can select the item(s) you're returning, and we'll automatically generate your return label. There will be an $8 deduction from your refund to cover the cost of return-processing. If you would like your refund in the form of store credit, please leave us a note or email us at dallas@gigacolo.com, and we will waive the $8 processing fee. Also, feel free to email us at dallas@gigacolo.com if you have any questions.

And, note: gigacolo has the right to deny credit for any returned goods that do not meet the requirements of our return policy, so please treat our pieces with lots of care!

 

EXCHANGES

To make sure you get the correct item/size you want, we suggest that you place a new order and then return your original order. We're happy to waive the $8 return-processing fee in these instances; just email us at dallas@gigacolo.com to let us know.

 

NEED MORE HELP?

Contact us with any questions at dallas@gigacolo.com. We're here to help!